Adding an Additional Business User

You can add additional users to your Fire account to help manage your payments. You can set up additional Admins, Full Users, Payment Only Users, Payee Management Users, Card Only Users, and Read Only Users. To set up a new user, follow the instructions below:

1. Sign in to your Fire Business Account.
2. Click on the ‘Settings’ tab.
3. Click on the ‘User Management’ subsection.
4. Click on the ‘Add New User’ button the top right of the screen.

5. Enter the user’s information and select their role. If you have any questions about what each role entails, hover over the ‘?’ beside the ‘New User’s Role’ text.

6. Click the ‘Add’ button.
7. The new user will receive an invitation email. The new user will be asked for some verification information such as name, address, date of birth. Once this information has been received and verified, they will have access to the account with the permissions associated with their role. In some circumstances we will require verification documentation for the new user, if this is required it will be requested during the registration process.