How to Guides
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Business customers
- Activating a Fire debit cardRead more
- Adding a subaccountRead more
- Adding an additional business userRead more
- Adding and editing authorisation rulesRead more
- Adding new payees and archiving old payeesRead more
- Changing a user’s roleRead more
- Creating a bank transfer in euro or sterlingRead more
- Creating a Fire open banking payment requestRead more
- Creating an international transferRead more
- Downloading an Account Confirmation StatementRead more
- Downloading an Account StatementRead more
- How to apply for a Fire business accountRead more
- I have forgotten the PIN for my Fire debit cardRead more
- I have lost my Fire debit cardRead more
- Linking your mobile app to your Fire accountRead more
- Ordering a Fire debit cardRead more
- Reissuing an expiring Fire debit cardRead more
- Signing in to the Fire For Business web appRead more
- Using fire.com to make an Open Banking PaymentRead more
- Using the Fire Payments APIRead more
- Viewing Bank Transfers Requiring AuthorisationRead more
Personal customers
- Creating an FX transferRead more
- How can I send and receive funds to and from other people?Read more
- How can I update my email address?Read more
- How do I order and activate my debit card?Read more
- How do I transfer money to and from my Fire account?Read more
- I have lost my debit card, what do I do?Read more
- I’ve forgotten both my Access Code and Password, what do I do?Read more
- I’ve forgotten my Access Code, what do I do?Read more
- I’ve forgotten my password, what do I do?Read more
- Linking Contacts with FireRead more
- Logging in to the Personal appRead more