If you are not currently a Fire customer, please contact us with any questions or queries at sales@fire.com. General enquiries for existing Fire business and personal customers should contact our support team at the email address below.
We have compiled the most common questions about your Fire account, our services, and other topics in the FAQs section of the website which may assist with your queries.
Our how-to guides offer step-by-step tutorials and support for our Fire Business web and mobile applications. Walkthroughs are provided for both Android and iOS devices; simply follow the guide corresponding to your device.
See how-to guidesOur European Economic Area (EEA) foreign exchange currency converter can be used to show the currency conversion charges and the percentage mark-up over ECB exchange rates that will apply to your foreign exchange transaction in that currency.
Go to calculatorIf you have any complaints, please refer to our detailed instructions on how to submit them.
See complaints procedure